WordPress Maintenance

Do you want to know that your WordPress site is in safe hands? Then work with our team, which ensures all aspects of a first-class WordPress & WooCommerce maintenance.

No more headaches - we'll take care of it.

Your Advantages

Our mission is to get the most out of your website with our WordPress maintenance – regardless of whether it is a “normal” website or an online shop. With our service, you no longer have headaches when it comes to your WordPress maintenance and more time for your core business.

Website Performance

Strong Performance

Thanks to our diverse experience with WordPress and WooCoomerce, we can also get the maximum performance out of your WordPress site. A faster website often leads to an improved conversion rate because the user experience is much more pleasant.

GDPR-compliant

The subject of data protection is becoming increasingly complex. That is why we always keep ourselves up to date and support you proactively in making your online presence GDPR-compliant. Our knowledge has been tested and certified by TÜV SÜD.

DSGVO und Backup Sicherheit

High Security & backups

During our maintenance, we use professional software to protect your Internet presence so that you no longer have to worry about security. We also create backups in real time to ensure that no data is lost.

WordPress Wartung mit Themes undPlugins

Plugin, Theme & Core Updates

In order to be sure that everything is running smoothly with your WordPress website, we update your plugins, themes and the core weekly. Of course, we create them first before the updates Backup.

our WordPress maintenance at a glance.

The individual building blocks

In the following you will find a short explanation of the respective services as well as a note in which packages they are included. Just click the arrows to find out more.

maintenance

The Basic Structure

These features are included in all of our packages. They form the basis for professional WordPress maintenance.

Maintenance is based on regular updates of the WordPress version, the theme used and the plugins. WordPress often publishes several updates per month in which it closes security gaps and improves existing features. Depending on the theme provider, updates are also provided here at regular intervals. When it comes to theme updates, particular sensitivity is required, as design complications can often arise or functions can be disrupted, especially if no child theme is active. Finally, there are the plugins, which are also important as they have direct access to your file systems and databases and are therefore relevant to the security of your WordPress site. Before every update, we create a backup and check your website for compatibility problems after the updates. Should errors occur, thanks to the backups, we have the option of restoring the website version before the updates.

If your website is down for a long time, it not only looks unprofessional, but it can also lead to a real drop in sales. Of course, it is impossible to constantly check whether the website is still online. For this reason, we have integrated a system into our WordPress maintenance that independently carries out an availability check on your website every 60 seconds, 24 hours a day, 7 days a week. In the event that your website is down for more than 5 minutes, you will be informed immediately by email so that you can solve the problem quickly. In the event that you cannot solve the problem yourself, we are of course at your side. As soon as your website is online again, you will also be informed by email.

A staging page is an independent “clone” of your live website to test updates and other changes risk-free. After a successful test on the staging side, the changes can be transferred safely and worry-free to the live side. In addition, we regularly create backups of your WordPress site including the SQL databases and save the files on an external cloud server within the EU. We store the backups for you for 90 days. This enables us to ensure that any state of your WordPress site can be restored in the event of a technical problem or after a hacker attack. If there is a problem with a backup, you will be notified via an automated email.

Every month we will send you a report that gives you an overview of the updates (WordPress, themes, plugins), backups, the availability of your website, the loading times and the security scan of the previous month. This will keep you up to date and keep track of the development of your WordPress site. Of course, we can also expand the scope of the report after individual consultation and also integrate e.g. KPIs from WooCommerce.

All our packages include a monthly quota of 30 minutes for bug fixes and support. In our experience, minor challenges often arise that go beyond the standard maintenance service. With the design of our price models, we have the opportunity to support you here as well. This is seldom included with other maintenance providers and usually has to be booked at an expensive price. These providers primarily earn their money when something deviates slightly from the regular maintenance and the customers feel desperate to have to book sometimes horrific hourly rates.

ProTect

Maximum Security

From our Protect package, your website will also be secured both legally and technically by us in the course of maintenance.

Google Analytics offers you extensive information and analysis options with which you can gain new insights into user behavior on your website. Depending on your needs, we will either configure a new account for you or connect your existing one to our weekly reporting service. In our reports you will find crucial information that will help you to further optimize your WordPress site. Among other things, the total number of all users on your page, the proportion of returning users, the average page views per user, the average visit time, the bounce rate and much more!

With our WordPress maintenance we protect you from malware and brute force attacks that are carried out by hackers to crack your WordPress admin password and access data. With the appropriate software and hardware, a wide variety of character combinations can be tried out within a few seconds – often with success. You can prevent this with a long and cryptic password, but this does not provide sufficient security either. For this reason, our system blocks every IP address for 24 hours after the third failed login attempt. In addition, we can protect against attackers with constantly changing IP with a 2-factor authentication. Thanks to us, you no longer need to worry about security.

The General Data Protection Regulation (GDPR) and ongoing legal developments pose great challenges for many website operators. In addition, non-compliance with the GDPR can lead to warnings and fines. In cooperation with a law firm specializing in IT law, we offer you a legally secure imprint and an individually tailored data protection declaration. In the event of relevant legal changes, we update the integrated legal texts independently. From now on you are always legally up to date!

Perform

The Power Pack

For those who want to get the most out of, we have extensive load time optimizations within the Perform package. In addition, we will set up a GDPR-compliant cookie consent tool for you.

The loading times are a decisive criterion when it comes to the user experience of your WordPress site and also relevant for better SEO rankings on Google. In addition, the loading time has a strong influence on your conversion rate and thus also on the sales you generate. As a consequence, we optimize the performance of your website by setting up intelligent caching with, among other things, GZIP compression and lazyload, reducing superfluous HTTP requests, optimizing your database and compressing the images on your WordPress site without any loss of quality. For this we use the best premium plugins on the market, which are included in our Perform package free of charge for you. With us you are faster than the competition and right at the forefront when it comes to the performance of your website!

According to the ECJ and BGH, it is mandatory for website operators to obtain so-called “informed consent” from your visitor for all cookies that are marketing or statistical-related. If you don’t do this, you run the risk of costly warnings and fines. Within our WordPress maintenance, we implement this option of consent correctly for you, so that the affected cookies (e.g. Facebook pixels, YouTube integration, etc.) only load after your visitor has actively consented to them. Of course, we analyze your individual cookies beforehand and implement the cookie consent bar accordingly.

Fair prices for sustainable cooperation.

Our Packages

Professional WordPress maintenance has to meet many different requirements. So that you don’t lose track of things, we have put together three powerful packages. Our motivation and expertise is part of all three offers.

Maintain

THE BASIC STRUCTURE
€79
49
/ MO
  • Weekly Updates
  • 24/7 Uptime-Monitoring
  • Backups & Staging-Page
  • Monthly Report
  • 30 Min. Contingent
  • Security Optimization
  • Google Analytics & Reports
  • DSGVO-Check & Legal Texts
  • Performance Optimization
  • Cookie Consent Bar

Protect

MAXIMUM SECURITY
€119
89
/ MO
  • Weekly Updates
  • 24/7 Uptime-Monitoring
  • Backups & Staging-Page
  • Monthly Report
  • 30 Min. Contingent
  • Security Optimization
  • Google Analytics & Reports
  • DSGVO-Check & Legal Texts
  • Performance Optimization
  • Cookie Consent Bar
BEstseller

Perform

DAS POWER PACK
€149
119
/ MO
  • Weekly Updates
  • 24/7 Uptime-Monitoring
  • Backups & Staging-Page
  • Monthly Report
  • 30 Min. Contingent
  • Security Optimization
  • Google Analytics & Reports
  • DSGVO-Check & Legal Texts
  • Performance Optimization
  • Cookie Consent Bar

Your Contact

I am personally available for you and advise you on the selection of the right package. Please contact me by email or give me a call. I am sure that I can help you with my WordPress expertise.

Manuel Heerklotz

WordPress Expert

So that you know how it works.

The Process

01

Request Maintenance

Fill out the form above and submit it. Then we will arrange a preliminary talk together.

02

Preliminary discussion and analysis

The preliminary talk lasts a maximum of one hour. During this time we will take a closer look at your side together.

03

And let's go!

After the contract has been clarified, we start immediately. From now on you don’t have to worry about maintenance anymore.

The most common questions answered quickly.

FAQ

We place great value on trust and satisfaction – your website is in safe hands with us. Our service is a sustainable investment in your online project. Depending on the package, we equip your WordPress website with the best premium plugins and cover their costs – this saves you money, time and headaches.

Yes, ondevi GmbH as an agency offers not only web services but also digital marketing as a service. With performance marketing on Facebook, Instagram and Google, we generate new customers for you online, for example. Marketing and IT from a single source is a very strong synergy that is combined in our agency through short commuting and collaborative thinking.

Regardless of whether you only have one or twenty WordPress websites – you are always welcome with us. Each website requires its own maintenance package, which you can select individually for each WordPress site.

No, the 30 minutes for support and bug fixes apply to the respective month and there is no transfer to the following months.

Since your satisfaction is important to us, we do our best to make the interior as pleasant as possible. To put it simply: You will receive very simple instructions on how to set up a maintenance account for us and send us the access data securely – then we will take care of the rest.

Yes, we can work with any hosting provider. If necessary, we can also move your WordPress website to one of our recommended hosting providers with faster server response times.

In our experience, 30 minutes is very good. If not, we won’t leave you out in the rain. We first test all updates on a staging page so that there are as few bugs as possible on the live page. Should extensive problems arise, we will proactively contact you and suggest a solution.

Our maintenance contracts have a term of at least 6 months. You can pay monthly or annually. If you pay annually, you will receive a discount of 15%.

Do you already know what you need?

With our tool you can quickly and easily create a non-binding inquiry for your project.